The problem
Reps stop mid-appointment to call the MOD or a team lead for answers.
Prepared for DaBella · October 2026
Straight answers for your reps, right in the appointment. A clear view for your leaders.
A Bar 9 AI product
A homeowner asks about the warranty. The rep isn’t sure, so they call the MOD and wait on hold, or pull a team lead out of their own appointment.
Meanwhile, the homeowner waits and the momentum slips.
Reps stop mid-appointment to call the MOD or a team lead for answers.
Reps get your approved answer, with its source, right at the table. Managers see what’s being asked.
A pilot in two offices, with success measures we agree on first.
A 30-minute walkthrough with your sales leaders, and one person to approve answers.
Try it
See which document answers each question.
Your company’s answer, the moment a rep needs it.
What does LayerLock do on Timberline HDZ shingles?
LayerLock bonds the overlapping shingle layers together. That reinforced bond allows for the wide StrikeZone nailing area.
Sample conversation
Boise office · a sample week
| Question | Rep / team | Outcome | Time |
|---|
We follow up on anything Loki can’t answer.
What reps asked most, what Loki couldn’t answer, and a topic for the huddle.
Click a role to see their version.
Questions from each team
Questions from each team
Questions from each team
All three offices
When Loki doesn’t know, it says so.
Once you approve it, we add it. Then everyone has it.
Their questions show what they need.
We spot what to fix or add.
Your team confirms what’s right.
Everyone gets the approved answer.
We handle the updates. You just approve them.
A great tool. It just doesn’t know DaBella.
| Question | ChatGPT and similar tools | ASK |
|---|---|---|
| Knows your products and process | Public internet only | Your material and approved wording |
| Shows the source | Sometimes | Every time |
| When it isn’t sure | Often guesses | Says so, and we follow up |
| Manufacturer rules vs. your policies | Blurs them | Keeps them separate |
| Shows managers what reps ask | No | Yes, by team or office |
| Kept up to date by | Each rep | Bar 9, with your team |
Bar 9 AI builds, hosts and maintains ASK LOKI for you.
A wrong answer is worse than no answer.
Manufacturer documents and your approved wording.
Reps can check before they repeat it.
No guessing. We follow up with you.
Your guidance never overrides their requirements.
DaBella gets its own separate database and app.
Each rep has a login. Managers see only their teams.
Data retention and deletion are agreed in writing before launch.
Agreed before we start.
Then you decide what’s next.
A 30-minute walkthrough with your sales leaders.